Regulatory Agent

Regulatory Agent                                                                    

Department:
Gaming                                                           

Reports To:
TGA Enforcement Manager, Tara Stein                                                          

FLSA Status:
Non Exempt

Time Status:
Full time (40 hours a week)                                        

TS Range:
6/7 ($19.01)                                                                                                    

Opening Date:
September 22, 2017                                                    

Closing Date:
October 6, 2017

SUMMARY:
This position represents the SIGC in a highly professional manner and requires technical and people skills.  The position monitors the gaming operation to ensure compliance with the SIGC operating policy and procedures, preserve and protect the assets of the Squaxin Island Tribe and ensure the integrity of the gaming operation. The position will monitor, inspect, investigate and report on criminal and administrative incidents involving compliance with the Tribal Gaming Ordinance and Regulations, Tribal – State Compact, RCW, SIGC System of Accounting and Internal Controls, the requirements of the National Indian Gaming Commission and the Indian Gaming Regulatory Act.  This position may be assigned to Licensing, (Enforcement, Surveillance), Audit or IT depending on the needs of the Agency.

ESSENTIAL DUTIES AND RESPONSIBILITIES
(Other duties may be assigned)

  • Use independent judgment to assess situations and conditions and determine an appropriate course of action.
  • Maintain all pertinent information and materials as confidential.
  • Monitor activity occurring on gaming property and gaming controlled locations.
  • Research gaming internal controls and regulations and apply necessary regulatory response to specific incidents.
  • Ensure regulatory compliance with all applicable tribal, federal and state laws and regulations by monitoring, observing, reporting and taking appropriate action.  Detect and investigate regulatory issues, including but not limited to game protection, rule of play, and irregularities and relevant laws.
  • Perform audits and inspections on operations to determine compliance with system of internal controls and regulations.
  • Assist the Internal Auditor, Licensing and IT team in performing the functions of those units.
  • Utilize and maintain systems, logs and other means to track and report gaming incidents and activities that are not normal to the operation or are in violation of specific gaming procedures and regulations.
  • Report immediately all observed violations (Administrative or Criminal) to the Director/Operations Manager in accordance with Tribal Gaming Agency procedures.
  • Enforce applicable law while maintaining a positive relationship with those impacted.  Maintain positive relations with employees, management, outside organizations and/or agencies and political entities.
  • Review all TLS certification and gaming reports to ensure regulatory compliance.
  • Assist in the daily routines of office maintenance, phones, filing and organization for the effective and efficient operation of the agency.  Gather statistical data and complete any other special projects as directed by the Director/Deputy Director.
  • Interact with Law Enforcement and other regulatory agencies to ensure objectives are met.
  • Respectfully interact with the public and licensees maintaining a professional demeanor.
  • Perform shift work including nights, weekends, and holidays as directed and as needed.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must have the ability to read and interpret rules and laws. Must be able to use a computer to communicate by email and type reports.  Must be able to articulate accurately and concisely incidents and events in writing as well as verbally.  Must have the ability to interact with team members as well as the public.  A basic knowledge of gaming is required.  A basic knowledge of computers and technology is required.  Must possess the ability to learn and improve.

Candidate will be required to learn rules and regulations and follow policies and procedures. Candidates will be exposed to new technology and be required to research and learn new concepts.

EDUCATION and/or EXPERIENCE:
Bachelor’s Degree in Criminal Justice or a relevant field OR Associate of Arts Degree in Business or relevant field and two years prior table game, casino security and/or regulatory/investigative experience in law enforcement and/or military. OR High School Diploma/GED and four years prior table game, casino security and/or regulatory/investigative experience in law enforcement. The successful applicant will be required to complete the Squaxin Island Gaming Commission’s training program. Previous point of sales, TLS and MIS experience is preferred.

LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.                      

CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid Washington State Driver’s license.  Incumbents must be able to pass a background investigation; and meet the criteria for a gaming license.

OTHER:
Professional business attire is required for this position.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear; occasionally required to stand; walk; sit; use hands to finger, handle or feel; and reach with hands and arms.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to tobacco smoke.  The employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually loud.

DRUG FREE WORKPLACE:
The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe’s Drug Free Workplace Policy.

INDIAN PREFERENCE:
Indian Preference will be exercised in the hiring of this position in accordance with the Tribe’s Personnel Policies.

CONTACT:
Human Resources Department (360) 426-9781.