TANF Case Manager

TANF Case Manager                                                                        

Department:
Family Services                                                                                             

Reports To:
TANF Site Manager, Rose Henry                                                                

FLSA Status:
Non-Exempt                                                                           

TS Range:
7/8                                                                                          

Opening Date:
September 15, 2017                                                                                       

Closing Date:
September 29, 2017                                                               

SUMMARY:
The Squaxin TANF Case Manager is responsible for providing day-to-day Case Management for the Squaxin Island TANF Site. The Case Manager is responsible for ensuring that the Squaxin Island TANF Case Management activities are performed within the parameters contained in the  SPIPA TANF Policies and Procedures Manual and adhere to best practices in Case Management.  The Case Manager reports directly to the Squaxin TANF Site Manger. The employee will maintain the office hours specific to Squaxin Island TANF site.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.

  • Provide case management services
  • Meet with each assigned clients at least monthly to provide support and ensure compliance with Squaxin Island TANF objectives
  • Develop client plans, conduct assessments, and deliver services.
  • Attend site staff meetings.
  • Attend weekly case management meetings.
  • Advocate and support clients with other state/tribal agencies.
  • Establish client case management files in database.
  • Document and update client files on a daily basis in data base computer system.
  • Uphold case management standards as defined in the SPIPA TANF Policy and Procedure Manual.
  • Work closely with all tribal departments.
  • Provide quality customer service including conflict resolution.
  • Assist clients in completing all required SPIPA TANF documentation or documentation related to the removal of barriers.

SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Applicant must have knowledge of TANF Program.
  • The applicant must be able to communicate clearly verbally and in writing.
  • The applicant must have strong computer skills with three plus years using Microsoft Office or similar software.
  • Ability to work effectively, independently or cooperatively with others.
  • The applicant must have the ability to maintain confidentiality and demonstrate good conflict resolutions skills.

EDUCATION and/or EXPERIENCE:
Bachelor’s Degree in Education, Human Services, Social Work or related field with 1 year experience in case management and providing employment services to clients, OR Associates Degree in Human Services Field and 3 years experience in case management and providing employment services to clients, OR High School Diploma and 5 years experience in case management and providing employment services to clients. One year of experience working with Native communities is preferred.

LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:
Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid Washington State Drivers License and proof of insurance. Required to successfully pass Tribal Court and WA State background check.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER:
This position will have knowledge of confidential personal information regarding others.  The employee will be required to sign a Confidentiality Agreement.

DRUG FREE WORKPLACE:
The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe’s Drug Free Workplace Policy.

INDIAN PREFERENCE:
Indian Preference will be exercised in the hiring of this position in accordance with the Tribe’s Personnel Policies.

CONTACT:
Human Resources Department (360) 426-9781.