TANF Client Support Coordinator

TANF Client Support Coordinator

Department:  
Family Services

Reports to:  
Squaxin TANF Employment and Training Lead

FLSA Status:    
Non-Exempt

Range: 
5/6

Opening Date:
May 26, 2017

Closing Date:    
June 12, 2017

Position Summary:
The Squaxin Island Tribe Client Support Coordinator is responsible for assisting the Site Manager and the Education and Training team with the implementation of client centered program activities. Providing support and coordination to promote client success and self-sufficiency. Taking an active role in planning, implementation and follow up of TANF sponsored events. Normal work hours will be 7:30 – 4:00. This position will require some evening hours based on scheduled activities.

Essential Duties and Responsibilities:
Other duties may be assigned.

Provide client support and promote self-sufficiency.

Provide active client support from new client orientation through all aspects of service delivery.

Supports Employment & Training Specialist and Site Manager to plan and implement client activities and events.

Implement planned activities in support of the purposes of TANF and program approved proposals.

Promote TANF sponsored events, keeping staff and clients informed of upcoming dates.

Responsible for reserving space, set up and take down of events. Collecting necessary documentation from attendees (sign in sheets, photo releases, at-risk forms).

Coordinate transportation for clients who are attending events which fit within the purposes of TANF.

Follows quarterly schedule to maintain GSA vehicle. Keeps log noting vehicle was inspected and appropriate.

Ensure SPIPA policy regarding GSA vehicles is adhered to.

Maintain program equipment used for events; responsible for equipment inventory and storage.

Coordinate ordering, inventory and shopping for supplies. Provide receipts and other necessary documentation to accounting.

Prepare, process, and monitor to completion documents such as reports, purchase requisitions, purchase orders and similar. Follow established policies and procedures.

Maintain working knowledge of SPIPA TANF Policies and Procedures and updates to the TAS system.

Attends Site staff meetings as assigned by Employment and Training Lead or Site Manager.

Maintain professionalism when representing the TANF program or out in the general community.

Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to understand program requirements as defined in the SPIPA TANF Policy and Procedure Manual.

Good communications skills as well as good listening skills.

Ability to comply with departmental standards of maintaining confidentiality.

Prior experience working or living in a Native American Community preferred.

Work collaboratively with co-workers and other staff in a team environment.

Must be available to work a set schedule with minimal absences.

Education and/or Experience:
Associates Degree and one year of relevant experience OR   High School Diploma/GED and three years of relevant work experience. Relevant work experience includes coordinating or assisting with community based events. At least one year of experience working in a Native American community. Proficiency with Microsoft Office is preferred.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply and divide all units of measure, using whole numbers common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations: 
Must have a valid Washington State Drivers License and proof of insurance. Must successfully pass a WATCH and Tribal Court background check.

Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk and hear. The employee is regularly required to stand, walk, sit, and use hands to finger, handle or feel and to reach with hands and arms. The employee is occasionally required to balance, stoop, kneel, crouch or crawl, taste and smell. The employee is frequently required to move up to 10 pounds, regularly must lift or move up to 25 pounds, and occasionally more than 25 pounds. This position requires distance vision (clear vision at 20 feet or more) peripheral vision (ability to observe an area that can be seen up or down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships) for the driving duties. Close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) is necessary for the computer data entry and supply inventory.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally the employee may be in outdoor weather conditions or have to work near moving mechanical parts. The noise level in this work environment is moderate.

Confidentiality: This position may have knowledge of confidential personal information regarding others. The employee will be required to sign a Confidentiality Agreement.

Indian Preference: Indian preference will be exercised in the hiring of this position in accordance with the Tribe’s Personnel Policies.

Drug-Free Workplace: Requires successful completion of a pre-employment drug test in compliance with the Tribe’s Drug Free Workplace Policy.

Contact: 
Human Resources Department (360) 426-9781