TGA Administrations Manager

TGA Administrations Manager                                                                         

Department:  
Gaming

Reports To:  
TGA Deputy Director

FLSA Status:  
Exempt

TS Range:  
9/10

Opens:  
June 2, 2017

Closes:   
June 16, 2017

SUMMARY: 
The Administrations Manager for the Tribal Gaming Agency provides high level administrative and daily management support for the day to day administrative and licensing functions of the TGA office; is responsible for managing the day-to-day operations of the TGA licensing office, and is the first line supervisor to the TGA Licensing staff, performing supervisory functions. Independent performance of complex administrative assignments requires substantial knowledge regarding rules and regulations and the ability to draft recommended policies and procedures. This position reports to the Deputy Director of the Tribal Gaming Agency.

ESSENTIAL DUTIES AND RESPONSIBILITIES
(Other duties may be assigned)

Provides managerial support to the TGA Director and Deputy Director

Serves as first line supervisor to the Licensing Staff, performs supervisory duties including making and prioritizing work assignments, performing timely performance evaluations, processing staff PANS, providing support, and doing team building.

Attends all Commission meetings and ensures minutes are recorded.

Prepares correspondence, memos and reports as directed.

Maintains up-to-date and well organized files.

Prepares Gaming Commission agenda as directed.

Prepares program reports for Executive Staff on the status of licenses and projects.

Prepares Gaming Commission resolutions as needed.

Documents business process and procedures.

Prepares and drafts recommended program policies for the unit as directed.

Acts as a Liaison between Casino Operations Human Resources and the Tribal Gaming Agency.

Attends regular training to keep affront of advancing technology, computer programs, general management & supervision, and cost principles. e.g. budgets, Word, Excel, supervision and management, and conflict resolution.

Oversees the purchases of the Agency to ensure compliance with rules and regulations.

Manages all purchasing and contract functions for the Agency and Commission. This includes verification, reconciliation, and preparation of documents for purchasing, receiving, processing of invoices, and check requests.

Serves as the primary point of contact for all administrative matters.

May serve as the primary contact for the Tribal Gaming Agency as needed.

Reviews Licensing staff and Administration staff time sheets for accuracy, signs off on, and submits to payroll in accordance with prescribed policy.

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
This position supervises Licensing and Administrative support staff.

COMPETENCY:
To perform the job successfully, an individual should demonstrate the following competencies: Is able to solve conflict, maintains confidentiality; listens to others; remains open to others’ ideas and tries new things; balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests, able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed; recognizes accomplishments of other team members; follows policies and procedures; completes administrative tasks correctly and on time or notifies appropriate person with an alternate plan; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity; follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to a flexible work schedule when necessary to reach goals.

QUALIFICATIONS: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The successful candidate must provide consistent superior quality support services and products in a fluctuating and demanding work environment. The successful applicant will have experience in and be able to address each of these qualifications in his/her cover letter.

Three years of computer experience with Microsoft Office including Word, Excel, PowerPoint, Access and desktop publishing programs;

Excellent organizational skills; and

Excellent communication skills.

EDUCATION and/or EXPERIENCE:
Bachelor’s Degree and 3 years progressive tribal regulatory and/or gaming license work experience including clerical administrative support duties with progressive supervisory/managerial experience; OR Associate of Arts Degree in a related field and 5 years progressive tribal regulatory and/or gaming license work experience including clerical administrative support duties with progressive supervisory/managerial experience. OR High school diploma/GED and 7 years progressive tribal regulatory and/or gaming license work experience including clerical administrative support duties with progressive supervisory/managerial experience.

LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine repots and correspondence. Ability to speak effectively before groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.

REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid Washington State Driver’s license.  Incumbents must be able to pass a background investigation; and meet the criteria for a gaming license.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear; the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required for this job include close vision, distance vision and peripheral vision.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is the work environment is usually moderate.

CONFIDENTIALITY:
This position will have knowledge of confidential personal information regarding others. The employee will be required to sign a confidentiality agreement and adhere to applicable standards.

DRUG FREE WORKPLACE:
The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe’s Drug Free Workplace Policy.

INDIAN PREFERENCE:
Indian Preference will be exercised in the hiring of this position in accordance with the Tribe’s Personnel Policies.

CONTACT:
Human Resources Department (360) 426-9781.