TGA Enforcement Manager

TGA Enforcement Manager

Department:  
Tribal Gaming Agency

Reports To:  
Deputy Director

FLSA Status:  
Exempt

TS Range:  
10/11

Opening Date: 
May 26, 2017

Closing Date: 
June 12, 2017

SUMMARY:
This position reports to the TGA Executive Management and is responsible for supervising and coordinating efforts of the Tribal Gaming Agency in their duties monitoring the Squaxin Island Gaming Enterprise (SIGE) to ensure compliance with the Tribal-State Compact, the Tribal Gaming Ordinances, and Regulations; SIGE’s System of Accounting and Internal Control; the National Indian Gaming Commission; and other applicable agreements, procedures, laws and regulations. Provides guidance and advises the Squaxin Island Gaming Commission (SIGC) and reports to the SIGC. Plans and implements the SIGC goals and objectives by developing, recommending and implementing its operating policies and procedures, preserves and protects the assets of the Squaxin Island Tribe and ensures the integrity of gaming operation and experience. This position will be subject to 24 hour emergency on-call hours, and may be required to work weekends, holidays and extended hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list is intended only to illustrate the various types of work that may be performed, The omission of specific statements does not exclude them from the position if the work is similar, related of logical assignment to the position. Duties include in part the following:

With collaboration with the TGA Executive Management, provide the administration of the planning, directing and staffing of TGA activities.

Supervise agent staff, providing on-going mentoring, evaluation, training, growth and development of staff, leading by example.

Develop and coordinate compliance testing and enforcement of gaming operations for risk assessment.

Establish and maintain an effective Casino Compliance program ensuring regulatory compliance with applicable tribal, federal and state laws; enforce all applicable laws, internal controls, policies and procedures; effectively communicating with all Casino departments to maintain adherence to Internal Controls, while maintaining a positive relationship with those impacted.

Maintain positive relation with employees, management, outside organizations and/or agencies.

Provide ongoing compliance reporting to TGA Executive Management and makes recommendations in areas to improve the efficiency of Casino compliance.

Review health and safety requirements/manuals, Comprehensive Emergency Management Plan (CEMP) and make recommendations on health and safety issues or risks.

Maintain a working knowledge of relevant gaming issues and/or regulations (MICS, TICS, SICS).

Work in conjunction with Casino Security and other outside Law Enforcement Agencies to provide a safe casino environment for patron and employees.

Promptly respond to inquiries, incidents, complaints or requests from various internal and external parties in a professional manner.

Work in cooperation with all other divisions of TGA to fulfill the mission and goals of the Squaxin Island Gaming Commission.

Provide monthly activity reports to the Gaming Commission.

Promote and monitor the confidential treatment of all relevant information.

Provide a detailed analysis of quarterly billings from the Washing State Gambling Commission (with corrections).

Assist the TGA Executive Management in addressing problem gambler and barring issues.

Review and authorize gaming equipment moves, changes, transportation/shipping and disposal.

Prepare program reports for Executive Staff on the status of enforcement actions and projects.

Prepare Gaming Commission resolutions as needed.

Document business processes and procedures.

Prepare and draft recommended program policies for the unit.

May serve as the primary contact for the Tribal Gaming Agency as needed.

Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
This position has supervisory responsibilities

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to use accurate, fair and impartial judgment at all times.

Ability to compose, comprehend and review detailed, concise and accurate documents such as reports, policies and procedures and correspondence.

Strong leadership, managerial, decision making and administrative experience.

Thorough knowledge of table games, surveillance techniques and gaming procedures and regulations.

Extensive knowledge of Indian Gaming Regulatory issues including IGRA and NIGC MICS.

Knowledge of Tribal, Federal and State gaming laws, rules and regulations.

Extensive knowledge of investigative techniques and procedures.

Proficient working knowledge of computer software programs.

Thorough knowledge and comprehension of all relevant criminal and civil laws.

Demonstrated ability to effectively communicate with all levels of contacts within and outside of the Gaming Commission and Casino both verbally and in written format.

Demonstrated success building and motivating a team, and creating and maintaining a respectful and productive work environment.

EDUCATION and/or EXPERIENCE:
Washington State Law Enforcement Academy or equivalent specialized training with minimum of six years in a regulatory of law enforcement agency or related field, with progressive supervisory/managerial experience; OR Associate of Arts degree and six years of Tribal Regulatory experience with progressive supervisory/managerial experience; OR High School Diploma/GED and eight years of Tribal Regulatory experience with progressive supervisory/managerial experience. Must be at least 21 years of age.

LANGUAGE SKILLS:
Ability to read, analyze and interpret general business periodicals, professional journals technical procedures of government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS:
Must have or be able to obtain a Class III Washington State Gaming License and have a valid Washington State Driver’s License.

PHYSICAL DEMANDS: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear; stand; and walk; frequently required to sit and occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel crouch , or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will regularly be exposed to tobacco smoke and may occasionally be exposed to outdoor weather. The noise level in this work environment is usually loud.

OTHER:
Professional attire is required for this position

DRUG FREE WORKPLACE:
The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe’s Drug Free Workplace Policy.

INDIAN PREFERENCE:
Indian Preference will be exercised in the hiring of this position in accordance with the Tribe’s Personnel Policies.

CONTACT:
Human Resources Department (360) 426-9781.