TANF Case Aide

Job Title:
TANF Case Aide

Department:
Family Services

Reports To:
TANF Site Manager, Rose Henry

FLSA Status:
Non-Exempt

Time Status:
Full Time (40 hours a week)

TS Range:
5/6 ($17.41 an hour)

Opening Date:
February 22, 2019

Closing Date:
March 11, 2019

 

SUMMARY:
The Squaxin TANF Case Aide is responsible for providing direct, day-to-day client services as requested by the Site Manager or Case Manager for the Squaxin Island Tribe.  The Case Aide is responsible for ensuring that the TANF client support activities are performed within the parameters contained in the SPIPA TANF Program Policies and Procedures Manual and adhere to best practices in case management.  The Case Aide reports directly to the Squaxin Island TANF Case Manager as authorized by the Site Manager.  The primary duties will include the office filing, assisting with purchase requisitions, and assisting with home visits or client transports.   The employee will maintain the office hours of the Squaxin Island TANF Site.

ESSENTIAL DUTIES AND RESPONSIBILITIES
(Other duties may be assigned).

  • Provide case management services with oversight and training from the Case Manager as authorized by the Site Manager.
  • Organize and maintain a TANF file management system assuring file security and best flow by alphabetizing, naming, storing, and handling confidential client documents and other office documents.
  • Assist with client contacts, including but not limited to home visits; to support compliance with Squaxin Island TANF Program objectives.
  • Provide client transports as scheduled.
  • Assist with SPIPA purchase requisitions process.
  • Assist with mass mailing and other mail responsibilities.
  • Assist with program purchasing in collaboration with other TANF staff.
  • Attend site staff/case management meetings or trainings.
  • Document and update client files on a daily basis in TAS data base computer system.
  • Uphold case management standards as defined in the SPIPA TANF Policy and Procedure Manual.
  • Work closely with all TANF staff and other tribal departments.
  • Provide quality customer service including conflict resolution.
  • Other duties as assigned

 

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Applicant must have knowledge of TANF Program.
  • The applicant must be able to communicate clearly verbally and in writing.
  • The applicant must have strong computer skills with three plus years using Microsoft Office or similar software.
  • Ability to work effectively, independently or cooperatively with others.
  • The applicant must have the ability to maintain confidentiality and demonstrate good conflict resolutions skills.

SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE:
Associates Degree in Human Services or related field and one year experience in case management and providing employment services to clients. OR High School Diploma or GED and three years of case management and providing employment services to clients. One year of experience working in Native American communities is preferred.

LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fraction, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Washington State Drivers License and proof of insurance. Must successfully pass a WATCH and Tribal Court background check.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.  Regularly the employee must sit, also use hands to finger, handle, or feel.  Occasionally the employee must walk; climb or balance.  Employee must frequently lift up to 10 pounds and occasionally lift up to 25 pounds.

This position requires close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may occasionally be exposed to outdoor weather conditions; work near moving mechanical parts; or work in high, precarious places;.  The noise level in the work environment is usually moderate.

OTHER:
This position will have knowledge of confidential personal information regarding others.  The employee will be required to sign a Confidentiality Agreement.

DRUG FREE WORKPLACE:
The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe’s Drug Free Workplace Policy.

INDIAN PREFERENCE:
Indian Preference will be exercised in the hiring of this position in accordance with the Tribe’s Personnel Policies.

 TO APPLY:
Application packets including a resume and cover letter are accepted at the Squaxin Island Tribal Center, Human Resources office; 10 SE Squaxin Lane Shelton, WA 98584.