Family Services Director
April 5, 2019
April 22, 2015
This position directs and administers the operations of the Family Services Department comprised of a wide range of community social services and prevention programs. Responsible for service delivery in a consistent and timely manner. Many programs of the Family Services Department are Grant Funded through grants received by SPIPA or Squaxin Island Tribe. Programs include: Elders, Indian Child Welfare, Family and Domestic Violence Prevention, TANF, Community Assistance Programs, Prevention and Wellness Programs, Vocational Rehabilitation, Healthy Families and others programs as might be awarded through a grant. This position provides guidance and direction to numerous managers, and program staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Promotes the Core Values of Squaxin Island Tribe: Pulling Together, Integrity, Excellent Service and Stewardship, together with the Tribe’s Mission and Vision Statements.
• Maintains consistent and equitable leadership of all Family Services staff, holding managers accountable for attendance, service delivery and their role as department representatives.
• Maintains department standards of customer service, professionalism and timely community responsiveness.
• Identifies service gaps and implements a timeline to correct and cross-train staff.
• Responsible for assuring community needs are addressed by program managers and staff. Provides the direction and leadership for all components and assures quality provisions of those services. Plans for ongoing education and prevention activities for community in line with program goals and objectives.
• Assures compliance with all Federal, Tribal, State and local regulations with regard to programs, and funding requirements. Must have knowledge and understanding of Federal, State and local jurisdictions and authorities as they relate to social services.
• Responsible for ongoing coordination with SIT and SPIPA to ensure program and fiscal requirements of the grants are in compliance. Meets with fiscal, program, and management staff from both organizations on an ongoing basis to assure the program goals, objectives, reporting and fiscal management are carried out effectively.
• Responsible for the department budgets and fiscal management, including the development and oversight of complex departmental budgets and expenditures. Must keep abreast of changing cost principles and fiscal procedures to ensure budgets are managed effectively.
• Assures all grants and contracts are assigned for management to qualified program staff within the Department; provides direction as needed to each grant manager for the program planning and the completion of deliverables and grant reporting; collaborates with planning staff on grant applications for the department.
• Works with the planning department to develop and execute long term plans and program enhancement strategies consistent with the overall mission and strategic planning for the department. e.g. vulnerable adults, elder care, and other identified gaps in services.
• Represents the tribe and make presentations to internal and external groups – developing and maintaining collaborative relationships with Federal and State government, Tribal departments, community groups and committees.
• Responsible for departmental tribal reporting requirements, including but not limited to the annual report and budget reports. Provides verbal and written documents and progress reports to the Tribal Council and the Tribal Administrator.
• Develops written program policies and procedures for all Family Services programs. Consults with relevant staff and other departments prior to recommending and establishing new policies to ensure the availability of support and resources.
• Participates in interdepartmental collaboration on community programs and projects. This may include but is not limited to collaboration with the Health and Human Services regarding elder concerns and women’s wellness; DSHS, SPIPA and other departments and programs within Squaxin Island Tribe.
• Elders Program: Meets with Elders Inc. on a quarterly basis. In collaboration with the Elders staff, provides reports to elders at their monthly Elder’s meetings concerning proposed and ongoing activities, food program, and health related prevention topics. Directly supervises the Elders Program and its Managers.
• Monitors quality assurance programs and develops new standards when required.
• Other duties as assigned.
Directly supervises several program managers and staff members. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
In order to perform this position successfully, an individual must demonstrate the following competencies: Ability to provide conflict resolution; maintain confidentiality; contribute to building a positive team spirit; commit to the goals, objectives and growth of staff, community and programs; support the success and growth efforts of the Family Services Department; maintain organization, supervision and compliance of social services programs and staff; benefit the organization through outside activities; support affirmative action and respects diversity; respond to management direction; exhibit personal integrity and cultural sensitivity; assure programmatic adherence to the core values, mission and vision statements, and goals and objectives of the Squaxin Island Tribe; demonstrated ability to respond professionally in a timely manner to clients and community in tense or emotionally charged situations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Master’s Degree in Human Services, Public Administration or closely related field and four years experience of senior level management in varied social and community services programs; OR Bachelor’s Degree in Human Services, Public Administration or closely related field and six years experience of senior level management in varied social and community services programs; OR Associate of Arts Degree in closely related field and eight years of experience of senior level management in varied social and community services programs; OR High School graduation/GED and ten years of experience of senior level management in varied social and community services programs.
Successful applicant must also have demonstrated experience reflected in each of the following areas:
▪ Senior level supervision and/or management;
▪ Management of new projects/programs from development stages through implementation and evaluation; and
▪ Management of complex budgets and grant administration and reporting.
LANGUAGE AND MATH SKILLS:
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Ability to create and effectively monitor multiple budgets. Ability to effectively use computer programs including word processing and spreadsheets.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Washington State Driver’s License and proof of insurance.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear; frequently required to sit; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms. The employee may occasionally be required to lift and/or move up to 25 pounds. Specific vision requirements for this position are close vision, color vision, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee may occasionally be required to work near moving mechanical parts. The noise level in the work environment is usually moderate.
DRUG FREE WORKPLACE:
The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe’s Drug Free Workplace Policy.
Indian Preference will be exercised in the hiring of this position in accordance with the Tribe’s Personnel Policies.
Submit a cover letter, résumé and application to You are welcome to pick up an application at the Squaxin Island Tribal Center 10 SE Squaxin Lane Shelton, WA 98584 Applications are available on our website at squaxinisland.org/employment.