Full time (40 hours a week)
November 1, 2019
November 15, 2019
This position has the responsibility to contribute to the mission of SIGC in developing and enforcing regulations and policies affecting the licensing of gaming employees and vendors for the protection of the Tribal assets and gaming public thereby maintaining the honest, fairness, integrity, and security of the gaming operation. Monitors the enforcement process and provides direct assistance to regulatory managers. This position is a supporting role to management and staff and requires an experienced level of knowledge of SIGC operating policy and procedures, Tribal Gaming Ordinance and Regulations, Tribal – State Compact, RCW, SIGC System of Accounting and Internal Controls, the requirements of the National Indian Gaming Commission and direction of managers and the Deputy Director and Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(Other duties may be assigned.)
Provide supervision over Regulatory Agents.
Tracks performance measures of Regulatory Agents as determined by Regulatory Manager
Provides monthly performance reviews to Regulatory Agents
Assists in developing and identifying effective systems and services to assist in investigations and inspections.
Reviews Regulatory Agent reports to approve and ensure accuracy and formatting.
Reviews and recommends changes in regulatory forms and processing techniques.
Provides support to other units of the gaming commission by developing and providing investigations of incidents, audits or alleged criminal activity and follow-up on license suspensions, revocations and denials.
Maintains tracking systems for Licensee violations and for follow up on license suspensions, revocations and denials.
Uses independent judgment to assess situations and conditions and determine an appropriate course of action.
Maintains all pertinent information and materials as confidential.
Monitors activity occurring on gaming property and gaming controlled locations.
Researches gaming internal controls and regulations and apply necessary regulatory response to specific incidents.
Ensures regulatory compliance with all applicable tribal, federal and state laws and regulations by monitoring, observing, reporting and taking appropriate action. Detect and investigate regulatory issues, including but not limited to game protection, rule of play, and irregularities and relevant laws.
Performs audits and inspections on operations to determine compliance with system of internal controls and regulations.
Assists the Internal Auditor, Licensing and IT team in performing the functions of those units.
Utilizes and maintains systems, logs and other means to track and report gaming incidents and activities that are not normal to the operation or are in violation of specific gaming procedures and regulations.
Reports immediately all observed violations (Administrative or Criminal) to the Director/Operations Manager in accordance with Tribal Gaming Agency procedures.
Enforces applicable law while maintaining a positive relationship with those impacted. Maintain positive relations with employees, management, outside organizations and/or agencies and political entities.
Reviews all TLS certification and gaming reports to ensure regulatory compliance.
Assists in the daily routines of office maintenance, phones, filing and organization for the effective and efficient operation of the agency. Gather statistical data and complete any other special projects as directed by the Director/Deputy Director.
Interacts with Law Enforcement and other regulatory agencies to ensure objectives are met.
Respectfully interacts with the public and licensees maintaining a professional demeanor.
Performs other duties as assigned.
This position is primarily Swing Shift and may include nights, weekends, and holidays as directed and as needed.
This position will supervise Regulatory Agents. Candidate will be responsible for tracking performance measures as determined by managers and provide coaching for employees monthly. Candidate will assist Manger in conducting yearly evaluations of staff. Candidate will review and approve case reports and audits and work closely with trainers to develop and improve performance of Agents. Candidate will assist managers in disciplinary actions and other personnel functions as needed. Candidate will work to maintain required minimal coverages as determined by management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have the ability to read and interpret rules and laws. Must be able to use a computer to communicate by email and type reports. Must be able to articulate accurately and concisely incidents and events in writing as well as verbally. Must have the ability to interact with team members as well as the public. A basic knowledge of gaming is required. Must possess the ability to learn and improve. Candidate will be required to learn rules and regulations and follow policies and procedures. Candidates will be exposed to new technology and be required to research and learn new concepts. Must have general knowledge of investigative techniques and practices, knowledge of criminal procedure and judicial process. Must demonstrate skill in examining and evaluating complex documentation and other related materials. Must demonstrate the ability to maintain an unbiased opinion on investigative reports. Must have reliable transportation. Proficiency with Microsoft Word and Excel, and understanding of computerized accounting systems.
The successful applicant must demonstrate the ability to:
• Work effectively with the public and other enforcement agencies;
• Be skilled in dealing with people and in communicating effectively;
• Understand human relations and maintain satisfactory relationships with licensees and customers;
• Be skilled in oral and written communication to effectively convey such matters as regulatory issues and findings;
• Type accurately;
• Prepare comprehensive and concise reports and plans;
• Exercise good judgment, make decisions and maintain strict confidentiality;
• Work independently and without supervision
EDUCATION and/or EXPERIENCE:
Master’s Degree in Law and Justice or similar with 1 year in enforcement or surveillance OR Bachelor Degree in Law and Justice or similar with 3 years in enforcement or surveillance OR Associates Degree in Law and Justice or similar with 5 years in enforcement or surveillance OR High School Diploma/GED and 7 years’ experience in Tribal Gaming with a minimum of 2 years in enforcement or surveillance. Progressive managerial or supervisory experience required.
Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid Washington State Driver’s license. Incumbents must be able to pass a background investigation; and meet the criteria for a gaming license.
Professional business attire is required for this position. A written exam will be part of the interview process.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear; occasionally required to stand; walk; sit; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to tobacco smoke. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually loud.
DRUG FREE WORKPLACE:
The successful candidate will be required to have a urinalysis for drug and alcohol screening in accordance with the Tribe’s Drug Free Workplace Policy.
Indian Preference will be exercised in the hiring of this position in accordance with the Tribe’s Personnel Policies.